Frequently asked questions

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Fant11 is one of the leading online fantasy sports gaming platforms in India with a user base of 10 million+ users. Fant11 enables the users to earn winnings by using their skills and knowledge of online fantasy sports gaming.
The users can easily update/edit their information by logging into their Fant11 accounts using their registered email address and password. After logging into their Fant11 account the users can edit/update their information by clicking on ‘Edit Profile’ on the top right of the page. The users will be able to edit their basic information including date of birth, profile name and address but the users won’t be allowed to change their email address, mobile number or team name once registered with Fant11.
The users may encounter signup problems due to various reasons. The primary reasons due to which the user might not be able to signup can include the user might be entering incorrect email address or password. In case the user has forgotten his/her password, there’s a Forgot Password link available below the login option. By clicking on the Forgot Password link, the user will be taken to a new webpage, wherein the user can reset his/her password by entering his/her registered mobile number and Fant11 will send an OTP. The user can enter the OTP sent by Fant11 to reset his/her password.
No. A user is allowed to have only one account under its name with valid supporting documents on Fant11. Please refer Fair Play policy for further details.
The users can sign up on Fant11 by filling a short registration form available on the homepage of Fant11 website. However, the users can also signup directly by using their Facebook or Google+ account.
In case you are a registered and verified user of Fant11, and are using the correct registered email address and mobile number but still can’t login into your Fant11 account, please reach out to us via the Contact Us page.
The online fantasy cricket gaming services offered by Fant11 are for everyone including those who don’t know much about cricket. So, yes, you can play even if you don’t know much about cricket. In addition, the “How to Play” section of Fant11 website can assist you in playing the game by briefing you about the playing tactics.
In case you haven’t received any confirmation email from Fant11 after registering with Fant11 there could be 2 reasons:
1. The mail sent by Fant11 might have been marked as “Spam” and could have been sent to the spams folder of your mailbox. In such case, please check the spam folder of your mailbox and mark Fant11 as ‘Not Spam,’ additionally add Fant11 to your contacts in order to avoid any future inconvenience.
2. The user might have mistyped his/her email address while registering with Fant11. In such case, please reach out to us via our Contact Us page.